Hosted VoIP Services

At Private Matrix, we offer Hosted VoIP services that are designed to provide businesses with high-quality cloud VoIP solutions. Our services help businesses take advantage of remote work capabilities, reduce the cost of phone hardware, and move away from traditional phone systems to a software-based one. Our VoIP technology uses an internet connection to eliminate old-style analog phone lines and the bulky equipment that comes with it. You can take your phone and extension with you anywhere in the world at any time.

We offer a competitive pricing where you pay one flat fee per extension, per month. You can add an employee with an extension by having a phone shipped to you, or you can load up the phone software and be off and running. If you need to scale down, you can ship the phone back, and the bill goes down. Our Hosted VoIP services are usually coupled with our Managed IT Services solutions for all-inclusive flat-fee month-to-month pricing.

Our Hosted VoIP service provides over 150+ features that can transform your business with VoIP, including:

  • Crystal-clear call quality
  • Video conferencing
  • PC/BYOD integration
  • Call reporting
  • Business continuity
  • Auto-attendant
  • Voice-to-email
  • Company directory
  • Custom caller ID
  • On-hold music
  • Free long distance
  • CRM integration
  • SIP Trunks and Gateways
  • WebRTC-based web conferencing
  • Voicemail and voicemail to email
  • Interactive Voice Response (IVR)
  • Unified Communications
  • Mobile Device Management
  • Call Recording
  • Fax to Email and Email to Fax
  • Call Center Features
  • Softphones for Windows, Mac, iOS, and Android
  • Call Parking and Paging
  • Presence Status and Instant Messaging
  • Video Conferencing and Screen Sharing
  • Microsoft Outlook and Office 365 Integration
  • Call Queues
  • Advanced Call Reporting and Analytics
  • Call Flow Designer
  • Hotel PBX Features
  • Real-time Network Monitoring and Diagnostics
  • Call Routing based on Caller ID
  • Remote Workforce Management
  • Advanced Security and Encryption
  • Session Border Controller (SBC)
  • Automated Backup and Restore
  • Intercom and Paging
  • Busy Lamp Field (BLF)
  • Conference Bridge
  • Do Not Disturb (DND)
  • Music on Hold
  • Multi-language Support
  • LDAP and Active Directory Integration
  • Call Transfer and Forwarding
  • Call Screening and Blocking
  • Click-to-Call Extension for Chrome
  • Call Analytics Dashboard
  • Web-based Management Console
  • And much more

Our Managed IT Services are tailored to meet the demands of your business, and our Hosted VoIP services can lead to immediate cost savings. With our VoIP solution, you can consolidate phone systems, enjoy high flexibility, eliminate phone wiring, and have scalable services that allow you to pay as you grow.

Our VoIP Business Phone Services offer enhanced communications for businesses of all sizes. With Automatic Call Distribution and Find-me, Follow-me features, you can avoid missing any business opportunities from a missed call. Our Auto-Attendant and daily Call Processing ensure that you’re always connected, with access to call logs.

At Private Matrix, we believe in offering quality Hosted VoIP services that empower businesses to stay connected, reduce costs, and work remotely with ease. Contact us to learn more about our Hosted VoIP services and Managed IT Services.